Managed Services

The Connection, Inc's managed IT services can help eliminate your company's technology-based headaches.

Do you depend on technology to maximize the efficiency of your business? Has that technology ever let you down? If you are like other businesses, you have your fair share of horror stories. Whether you have tales of downtime brought on by computer or network problems, or simply don’t like how much your organization is paying to keep your IT up and running, The Connection, Inc is here to produce results. Our flat-rate service plan will deliver your company enterprise-level IT support and solutions that are tailor-made to relieve all of your organization’s technology-induced pain points.

IT Consulting Services

Providing thorough and complete IT roadmaps for small and mid-sized companies in the New Jersey area.

Small and mid-sized businesses need to be efficient to be competitive. At The Connection, Inc, we deal in efficiency. We provide comprehensive IT Consulting services to companies that are looking to leverage their company's IT into higher degrees of productivity, and ultimately, profitability.

Remote Monitoring and Maintenance

Easily monitor and maintain your organization’s infrastructure.

Have you ever been stuck in a technological bind caused by a flaw in your business’s network security? Organizations who aren’t prepared for the constant upkeep that a computing network demands will quickly find themselves overwhelmed.

Despite the difficulties that come with technology management, maintenance is an absolutely vital task that must be fulfilled in order to get the most from your hardware and software. The Connection, Inc's proactive Remote Monitoring and Maintenance solution is designed to remediate these issues for small and medium-sized businesses, and make them more affordable than ever before.

IT Vendor Management

An IT consultant with your company's best interest in mind.

We understand the technology-latent issues that keep you up at night. You may have questions such as, "How will I grow my business while minimizing expenses?", or, "How will I protect my data from situations like natural disasters and all the malicious entities out there?"

You aren't alone. Many business owners and executives at small and midsized businesses are tearing their hair out trying to come up with solutions for some of the most frustrating and time-consuming issues their company faces. At The Connection, Inc, we deal in solutions!

Co-Managed IT

When you don’t have coverage, it’s dangerous to go alone.

You understand that technology is critical to your company’s success, but does your technology get the attention it deserves? If your in-house IT staff is overburdened with support work, they may find it difficult to keep up. This, in turn, puts the average employee in an unenviable position of having to troubleshoot the various common issues that plague the use of their technology.

Help Desk 

Keep downtime from plaguing your business’ operational efficiency.

The Connection, Inc is a one-stop shop for all of your organization's IT support needs. Properly-functioning information technology is essential to the success of every business. When that IT isn’t working as it should, it can create a number of issues for your employees, and ultimately your business’ ability to complete projects, create revenue, and sustain efficient operations.

Desktop Monitoring and Management

Manage desktop endpoints with ease.

All of your employees have workstations that they use to carry out their daily tasks. As a result, these endpoints come with some responsibility. Your organization needs to keep its workstations in proper working order to maximize the returns you see on what can be substantial hardware investments. Furthermore, you need people on staff that are trained to handle the myriad of troublesome issues with your technology. The small business often doesn’t have this luxury as cost can sometimes make it hard for these workstations to get the dedicated and timely management they need.

Virtual CIO (vCIO)

Let The Connection, Inc lead your technology initiatives with our vCIO services.

The Connection, Inc's vCIO services present an angle that many smaller organizations lack, a dedicated technology officer. With technology being as large of an expense as it is, it is important that an organization’s technology budget is utilized effectively. For enterprise businesses, the role of the CIO is an executive-level position that carries with it a great deal of influence how these massive organizations spend their technology capital.

Business Computing Assessment

An expert inspection of your organization’s IT can get you started toward a better business.

If your business relies on information systems to function, and most businesses today do, you know just how quickly situations can arise with your IT. By having the experienced IT professionals at The Connection, Inc do a thorough assessment of your entire IT infrastructure, including onsite and cloud-based hardware and software systems, networking equipment, printers and copiers, and data storage facilities, you can get a comprehensive view of how your business works, and how those operations can be made more efficient through strategic improvements and properly managed and maintained business technology.