Unexpected downtime can wreak havoc on businesses large and small, which is especially bad when so many paths lead to it. Let’s explore some of downtime’s causes, and equally importantly, how it can be avoided.
Simply put, downtime is when your technology cannot fulfill its function, disrupting your workflow and halting operations.
With how businesses run nowadays, any level of interruption is unacceptable. Not only does it put you at a competitive disadvantage, but it often costs a lot to resolve, on top of being expensive in the first place. You’re losing money because you’re missing out on revenue generation and productivity, and you’ll end up paying—both in terms of your actual recovery and damage to your business’ reputation. Combining all these factors reveals just how damaging a given downtime event is.
Fortunately, modern businesses have various means to help minimize, if not avoid, downtime… despite its unpredictable nature. The Connection, Inc is committed to assisting the businesses of New Jersey in utilizing them, including:
Backup and Disaster Recovery
Since downtime is frequently associated with disasters, being able to recover quickly from them can significantly reduce it. Having the preparations in place to do so will not only protect your business but also its productivity.
Help Desk
A help desk is intended to give your team a resource to turn to in case they encounter an issue. If they are experiencing downtime, a professional is on hand to diagnose and resolve it.
Remote Monitoring and Maintenance
Your devices will indicate if something is wrong, but someone must pay attention. An RMM tool does this for you, alerting you to problems while they are still impending and ensuring that the little things that also help prevent downtime, like updates, are attended to promptly.
If you would like to learn more about how to avoid the consequences of downtime, contact our team. Give us a call at (732) 291-5938.
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