The Connection, Inc Blog

The Connection, Inc has been serving the New Jersey area since 1992, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses.

Should You Cut the Telephone Cord?

b2ap3_thumbnail_get_a_new_phone_system_400.jpgModern businesses prioritize in improving communications because they understand it will lead to more coherent operations and greater profits. Therefore, your business needs a communication solution that’s customizable to meet your unique needs. The one-size-fits-all approach just doesn’t work for business-to-business telecommunications, and your company should not be subjected to this outdated approach.

0 Comments
Continue reading

The Advantage of Knowing Why a Client is Calling Before You Answer

b2ap3_thumbnail_voip_is_cost_effective_400.jpgAre your employees trained to answer the phones in a helpful and professional manner? If you're not intentional about this, calls made to your company will be fumbled, notes will be scribbled on paper, and clients will lose confidence in your business. One way to really impress callers is to equip your staff with phone features allowing them to know pertinent information about a client before they answer the phone.

0 Comments
Continue reading

Blog Archive

Mobile? Grab this Article

QR Code

Free Consultation

team work

Interested in seeing what we can do for your business? Contact us to see how we can help you!

Sign Up Today!

News & Updates

The Connection, Inc. Celebrates 32 Years as a Trusted Technology Provider!   Since our founding in 1992, technology and the way we operate and do business has changed a lot. Companies that have adapted and aligned themselves with ...

Contact us

Learn more about what The Connection, Inc can do for your business.

The Connection, Inc
51 Village CT
Hazlet, New Jersey 07730