The Connection, Inc Blog

How often have your operations been disrupted by technology troubles that could have been spotted a mile away? Chances are it’s a little too often for your liking, especially if your business wants to remain profitable. When your operations suffer, so too does your bottom line, leading to losses across the board. How can your organization spot technology troubles before they become detrimental to your organization’s future?

Your IT may not be the simplest part of your business but it doesn’t have to be a major problem. If you can get just a couple things right, the rest of the work can be made much easier. At the end of the day, three of the most important components of your internal IT infrastructure will be how you maintain it, how you secure it, and how you back it up.

We live in a world of the “as a service” business model, where services are rendered on a per-month or per-billing cycle service model rather than the traditional “buy now, replace later” one. What they don’t tell you, however, is that when you use Software as a Service (SaaS) for multiple purposes, things can get messy pretty quickly. How do you manage all of your software solutions without breaking the bank (and your brain)?

All businesses have different goals when it comes to developing their IT infrastructure. While some might struggle just making ends meet with important maintenance, others might decide that it’s time to branch out and try innovative new solutions to take their infrastructures to the next level. We want to make one thing clear; both situations are perfectly fine, so long as you are willing to accept that you could always be doing things better, and today is the perfect time to take the next steps.

Many businesses struggle with IT maintenance and management. Maybe they don’t have the resources to perform in-house maintenance due to a lack of funding and, consequently, the inability to hire full-time technicians. Maybe they believe that their technology is perfectly fine as is and doesn’t require regular maintenance. We’re here to burst that bubble; you should always have maintenance at the top of mind, and in today’s business environment, there is no excuse not to.

If your business experiences a technological failure, how many operations simply stop dead in their tracks until the problem is resolved? While it might seem like you have no control over your business’ technology (at least the issues that cause downtime), this is far from the truth. If you take action now, you can prevent issues from cropping up in the first place rather than reacting to them later, after they have already caused considerable problems for your business.

If you think about it, waiting to fix problems as they appear is simply accepting that downtime will be an issue. This is a dangerous and wasteful mindset to have. If you can prevent it from happening, then you should. Your bottom line will thank you for it.

Unfortunately, it’s not always easy to add new initiatives to the docket, whether it’s because you have plenty of other responsibilities or you don’t have the budget to hire new staff members to handle it. Thanks to a service called remote monitoring and management (RMM), you won’t have to worry as much about these problems. The Connection, Inc can provide your business with remote maintenance to catch issues early and resolve them before they cause trouble. Here are some of the benefits:

The Benefits

• You’ll acquire a better understanding of your organization’s IT: Countless questions about your IT are asked throughout the day, and many of them have to be answered in order to maintain operational efficiency. RMM can address these issues before they even become problems. It’s not uncommon for issues to be resolved without the business even knowing they were about to have a major problem on their hands.
• Your internal productivity will increase, diminishing downtime: Imagine that you have recurring issues that keep your staff from being as productive as they can be. These repeated problems can basically equate to downtime, as they are unprepared for (and can create situations where) your staff cannot work as intended. The Connection, Inc can monitor your systems to ensure they encounter as few problems as possible, adding more productivity back into their workday.
• You’ll learn more about your maintenance needs: Internal IT networks are essentially the engine of the business. They are what provide organizations with the tools and data needed to proceed. Of course, they will always require maintenance at some point, as they are built out of technical components that receive wear and tear from daily use. If these are monitored, you can keep them from failing when you need them most. This gives you the chance to act on these inconsistencies and prevent a disaster.
• Efficiency will increase: Without downtime in their way, employees will be empowered to get more done throughout the workday. Remote monitoring and management can cut these distractions out completely be solving the root issue of the recurring problem.
• Security will improve dramatically: Security updates can become a major point of contention for organizations that don’t issue patches as they are released. This is why so many businesses fell at the hands of ransomware like NotPetya and WannaCry. Updating systems is made much easier thanks to RMM solutions, as the patches and updates can be issued remotely without the on-site intervention of technicians. This helps you focus on operations rather than keeping your business safe.

The benefits of RMM basically mean that you’re putting all the time you would normally spend worrying about keeping your business functional back into your schedule for other tasks. If this sounds like a great deal for your organization, reach out to The Connection, Inc at (732) 291-5938.

Every time something goes terribly wrong, and you are left assessing the damage of some seemingly unfortunate situation, you typically find that by taking a bit of time preparing for the worst would have kept you from the disaster you are just now dealing with. Those small acts are what we want to talk a little bit about today, because they can save your business.

Some businesses struggle with finding the right technology management support. There are several factors that come into play, including physical location of the service provider, distance to and from the worksite, and ease of support. In fact, managed IT services are one way you can sidestep the difficulty of finding access to affordable technology support entirely through the use of remote monitoring, maintenance, and management.