Technology has touched nearly everyone over the past decade or so. More is done using technology than ever before. In this week’s blog, we go beyond individual uses of technology and discuss how technology is going to be used to improve infrastructure and the delivery of services that we take for granted.
‘Twas the night before Christmas, and with all the work done,
The office was closing for some holiday fun;
Their coats buttoned up, they had all saved their files,
Everyone’s face creased in a big, toothy smile.
Colleen from finance had handed out treats,
Fresh homemade cookies, hand-frosted and sweet,
So, with smiling mouths filled with sugary tastes,
All had made their way home, arriving with haste.
With Santa Claus starting his gift-giving flight,
The office was dark, with minimal light.
The monitors sleeping, the servers were quiet,
All was at peace, no cause for disquiet.
For the office was shielded by a steadfast guard,
A managed service provider, of highest regard -
And thank goodness it was, for early that day
An emergency threatened to cause a delay.
In early morning hours, December 24,
The servers were running their nightly backup chores.
The MSP realized the problem at hand,
Their disk space was filled up, an issue unplanned.
Luckily, the office had wisely signed on,
To have their IT watched over to avoid denouement,
Remote Monitoring and Maintenance protected their assets,
As the MSP caught and resolved any threats.
From malware and spyware, to issues of all kinds,
Attacks and vulnerabilities, and all of their signs,
The MSP acts, and the MSP delivers,
Acting as a business’ IT caregivers.
So, when the MSP realized the disk space-based issue,
A solution was deployed so the backup could continue,
By deleting some outdated backups to free up space,
The MSP reported the problem to the workplace.
But the MSP did more than just issue a report,
The professionals there explained why the backup fell short,
And recommending to the business more space to save data,
The MSP helped keep their storage pro rata.
How happy the business was to have this service -
To know that they had little reason to be nervous!
To trust that any problems of theirs would be addressed,
Without breaking the bank or leaving them stressed.
So, the staff of the business was free to relax,
Without worrying that problems would fall through the cracks.
So, without any remnants of their after-hours plight,
A Happy Christmas was had by all, and all had a good night.
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