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The Connection, Inc has been serving the New Jersey area since 1992, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses.

Remote Monitoring and Maintenance Creates Less Stress for You

Remote Monitoring and Maintenance Creates Less Stress for You

Today’s businesses still require a lot of hardwork and dedication, but technology assists with day-to-day tasks, and gives more opportunities than we could otherwise imagine. As such, it needs to be in optimal shape, but what business has the time to see to that? Well, with the help of remote monitoring and management, yours does.

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Understanding the Basics of Server Maintenance

Understanding the Basics of Server Maintenance

Server units--you’ll find them in most offices out there, but they are all used for different purposes. Since well-maintained data is so essential to the success of many organizations, it’s important to keep your server units in proper working order. Today we’ll discuss the best ways to make sure your servers are in peak performance.


What Causes Server Room Problems?
Even some of the little problems facing server rooms can create considerable trouble for your business. Of course, we are talking about an excess amount of dust and other small contaminants. It’s difficult to control and tricky to clean, as it can be blown all over the place (including into server components). When lots of dust accumulates, it can act as an insulator, increasing the overall temperature of server units by about 30 degrees Fahrenheit. Just like the human body, an increase of temperature like this can be catastrophic.

Other contaminants include particles generated by humans, like skin particles and dander. Wear and tear from the devices themselves can also become a culprit in this regard, as belt debris and metal shavings can accumulate over time. By far the worst culprit is the soles of the feet. It’s estimated that around 80 percent of this damaging debris enters a server room in this fashion.

Mitigating Issues Through Maintenance and Prevention
Imagine how much damage could be done to your business if your server were to fail. All of the data you were supposed to protect is suddenly lost in a puff of smoke, despite your careful efforts to ensure it stays secure from both internal and external threats. Therefore, it’s extremely important your business keeps maintenance and prevention as a priority. This can be accomplished by adhering to strict cleanliness standards and keeping contaminants to a minimum.

Keep Things Clean
If you can keep your server room free of dust and grime, it’s much easier to keep it in proper working order. You should always leave comprehensive cleaning jobs to professionals, but you can take action now to minimize the chance of this dust influencing your server’s operations. For example, if your server room has people frequently coming and going, you can vacuum it to keep the floors clear of any contaminants. If cleaning your server components has you concerned, you can use an antistatic cloth to keep them clean, as well as cans of compressed air to blow dust out of the way of particularly important components.

Minimizing Contamination
You can also take certain measures to ensure the dust and grime that accumulates in your server room doesn’t become a problem. You can try installing air filters, as well as using an entryway room with special mats to keep grime and dirt from getting in. Other measures like hats and booties can be used to minimize the amount of human contamination that makes it into your server room. In fact… that’s the best way to keep your server room clean--just not going in at all.

To learn more about how The Connection, Inc can help your business take care of this important technology, reach out to us at (732) 291-5938.

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Warning Signs That Your Computer Is on Its Last Legs

Warning Signs That Your Computer Is on Its Last Legs

It is no secret that a computer that doesn’t seem to want to behave (or seems to experience constant issues) is something that most people just want to replace, no questions asked. However, by nature of how computing devices are put together, it is entirely possible that your device could simply be in need of a (much less expensive) repair.


Here, we’ll review some of the issues your device may be exhibiting, and discuss what could potentially be causing them. First, however, we need to address the first step you should take - just to be safe.

Take a Backup at the First Sign of Trouble

The moment you suspect that something may be wrong with your device’s hardware, you need to make a point of taking a backup, double and triple-checking that your data is redundantly saved. Ideally, at least three copies, saved in at least two locations, one of which is located offsite. This way, should something go terribly wrong with your equipment before you can solve the problem, you won’t lose everything.

This is purely a means of mitigating a worst-case scenario, and is really a best practice that you should be following every day as there are a variety of situations where a backup can prove useful.

Once you have done so, you are ready for some basic diagnostics.

Issue: Recurring Software Problems

This is one of the surest signs that there is an issue, as long as a few conditions are met. First off, you need to consider how many software titles are experiencing repeated problems. If it is just one title in particular, the problem is probably with the software, not your device. However, if multiple programs are behaving oddly--crashing, glitching out, or freezing--there could be a much more serious problem at play with the software that supports your computer.

This is when it is time to try reformatting the hard disk and reinstalling the operating system (which is exactly the kind of situation in which it helps to have a data backup at the ready). Most software issues would be resolved by this, so if your issues persist, you likely have an issue with the hardware that actually makes up the device.

Issue: Malfunctioning or Failing Hardware

As your computer is made up of many different parts, any of them could potentially fail… and depending on which part it is that does, you could be facing a relatively simple replacement of a certain component, or the replacement of the entire device.

For example, issues with dead pixels on the screen of your device or an unresponsive touchpad are times when it’s just more economical to replace or repair the part, whereas an issue with the motherboard (which would mean replacing a litany of other components, like your RAM, the CPU…) might make it more worth your while to just replace the entire device. In these situations, it is likely better to turn to an expert for their professional opinion.

Issue: Loud Parts or Lacking Performance

While computers don’t have wrinkles, they certainly show their age in other ways. Devices that haven’t been maintained well or are getting long in the metaphorical tooth can become noisy, hard drives clicking and grinding or fans running on full speed, effectively all the time. These are signs that something isn’t quite right in your computer, and that this something needs to be resolved before the part making the noise fails entirely.

A slower computer can also be a sign that your computer has outlived its productivity, but it could also indicate the need for some maintenance. Before taking any drastic measures, try emptying some space on the device’s hard drive and running a virus check to see if your computer’s resources aren’t being used pointlessly. If this doesn’t help matters, it is likely time to replace the device.

A good rule of thumb to follow when deliberating between repairs or replacement: if your computer is too old to run updated software, or your repairs will cost more than half of what a new device would cost, replace it.

If you still aren’t sure about the state of your current devices, or just want a professional opinion as to what your best option is, reach out to The Connection, Inc. Our job is to ensure that businesses have the resources they need to effectively function. To find out more, give us a call at (732) 291-5938.

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Tip of the Week: Use this Free PC Tool to Find Out Which Files You Should Delete Next

Tip of the Week: Use this Free PC Tool to Find Out Which Files You Should Delete Next

Fact: your PC has a limited amount of storage space. When a user runs out of space or comes close to it, they need to come up with a solution. Without taking any action, performance will lag and saving data for future projects will be impossible. By using a helpful tool like WinDirStat, you can free up space by easily identifying and then taking action with your PC’s biggest files.

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The Connection, Inc. Celebrates 32 Years as a Trusted Technology Provider!   Since our founding in 1992, technology and the way we operate and do business has changed a lot. Companies that have adapted and aligned themselves with ...

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The Connection, Inc
51 Village CT
Hazlet, New Jersey 07730